The Java-based GUI is divided into separate utilities for "super users" and day-today administrators, and the role-based access control is effective at ensuring that access to individual NetKeeper devices is restricted on a per-user basis, with each user being allocated different privileges, as required.
The management GUI allows NetKeeper to function effectively as an IPS device, but policy management and forensic analysis are more difficult than they should be due to the necessity of managing each NetKeeper device separately.
In treating every NetKeeper device separately instead of allowing cross-device reporting, however, it does limit its usefulness in larger deployments.
NetKeeper Express audits LANs, WANs and stand-alone PCs by merging the data to a central database.
NetKeeper Express runs automatic and manual Y2K tests on PCs running DOS, Windows 3.x, Windows 9.x, Windows NT and OS/2 and even supports mixed operating systems.
NetKeeper Express is a multi-user application and a thin program with program components installed on the file server not on the workstations.
Contingency procedures for NetKeeper's thin programs are much simpler to set up because the programs can run on any correctly configured PC.
Other NetKeeper Programs NetKeeper Internet lets end users enter and track service calls and look up solutions.
NetKeeper Help Desk Captain is a complete help desk solution for both external and internal support.
NetKeeper Help Desk Pro is a multi site distributed help desk.