knowledge base


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Synonyms for knowledge base

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The Virtual Knowledge Base reportedly offers two main tools: the Knowledge Base itself and the Self-Service Portal.
We also need to learn about the perceptions of practicing teachers on how, where, and when they have been using their linguistic knowledge base to inform their teaching practice, in order to be able to reassess and modify our teacher education curricula appropriately.
The Pharmacogenetics Research Network is intended to address this need to acquire basic research results and store the information in a knowledge base, which will lead to a more complete understanding of drug actions, clinical translation of the information, and future drug development.
Among components of the knowledge base, two parts include (1) geometric dimensioning and tolerancing (GD&T) and (2) the overall inspection process.
Building these kinds of processes is even more important than building the customer service infrastructure or the knowledge base itself.
The Knowledge Base subsystem in this expert system is divided into two additional components: The Rule Base component and the Fact Base component.
The flexible, self-learning knowledge base captures and presents current, relevant information to customers in a Web self-service mode, and to agents through a flexible portal within a single screen agent interface.
With thousands of documents authored by the top experts in the field, Privacy Knowledge Base is an evolving database that is constantly updated to ensure timely, accurate information.
The latest version of KANA IQ makes it easy to validate what knowledge base content existed at any point in time.
The introduction of this comprehensive project management knowledge base complements Boston University's depth and breadth, quality, and experience in delivering award-winning courses and certificate programs.
Qualtech is developing its self-evolving maintenance knowledge bases with the goal of automatically improving the accuracy of the models (schematic description of the system) that underlie troubleshooting, thereby significantly enhancing the quality and speed of troubleshooting.
With TuVox Voice-Enabled Knowledge Base speech applications, customers are successfully automating a large percentage of their complex and expensive customer support calls such as technical trouble-shooting, game software support and password reset," said Larry Miller, president and CEO, TuVox.
Traditionally, the challenge contact centers have faced is that not all data used to handle customer inquiries actually resides in the knowledge base.
Should a customer fail to find a solution to their problem, RightAnswers will create it and add the new solution to the knowledge base within one business day.
RightAnswers, LLC, a knowledge service provider and the recognized leader in the technical support knowledge base market, today announced that its Executive Vice President of Marketing and Business Development, Andrew Rawson, will share his perspective on customer support and self-service at the 2nd Annual IT Infrastructure Management Conference & Expo in Las Vegas, NV (October 12-15).
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