call at

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Synonyms for call at

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The ability to achieve significant call center economies by intelligently distributing every call at the network level across multi-vendor, geographically dispersed call centers based on agent availability as well as call center and network conditions; -- Access to the benefits of intelligent call distribution without up-front capital investment on the part of the BT customer.
With Network InterQueue, Aspect customers can simultaneously queue a single incoming call at all their Aspect CallCenter sites and agent locations - queuing the call at as many as 52 Aspect CallCenters and up to 192 agent groups and 128 supergroups per remote site as well as at the originating Aspect CallCenter.