Active Phone and Active Chat
Help Desk - seamlessly transmits
For example, a site devoted to romance can integrate the ChatScan service to instantly offer numerous, active chat
rooms and communities in ongoing discussions about any subject from love, dating or romantic films, and so on.
This website showcases all that is of interest to our region's Asian Indian community, including breaking news stories, business news, educational programs, cultural activities, arts & entertainment, and an active chat
forum for dialogue on area events and cultural issues," commented Upendra Mishra, President of The Mishra Group and creator of the website.
Although in practice, most companies limit agents to 4-8 active chats
at a time, from a workforce management perspective, having the extra chat slots keeps the agent queues from being clogged -- even if a few clients are inactive or slow, agents have plenty of extra chat slots available.
All of Graphix Zone's upcoming CD-ROM titles such as Willie Nelson, Herbie Hancock: The Big Beat and The Crow will link to an associated Music Zone site which will provide original editorial, music, timely tour information, exclusive merchandise and active chats