call center

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Synonyms for call center

a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)

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References in periodicals archive ?
The speeches will be in a dedicated room of the convention and will cover, respectively, what Docker containers are and how Asterisk can work in a containerized environment, and effective call center management best practices using QueueMetrics monitoring suite and WombatDialer predictive dialer.
Target: Gravis Marketing's hosted predictive dialer, interactive voice response, native software, software-as-a-service, automated market research software, goodwill, intellectual property, database management and processing toolbox, and third party verification assets
The typical predictive dialer configuration involves a Windows dialer engine, server, database, printer, modem, workstations and a telephone system with 1 1/2 to 2 1/2 phone lines for each agent.
Price said that the use of a predictive dialer has "increased productivity more than 100 percent and has contributed to Chase's low delinquency ratio.
But the age and quality of accounts collected by agencies was thought to make the use of predictive dialers less applicable to our tasks.
MDLsolutions[R] co-founder Michael Langman commented, "MDLsolutions[R] set out to reduce a Call Center's cost of deploying complex, and normally expensive, PBX and Predictive Dialer systems.
Teleforge will be providing the predictive dialer which will also be integrated with the Swordfish debt collecting software.
com)-- iDIALERpro announces the release of its newest feature in the insurance agents predictive dialer system.
has announced the general availability of Aspect Unison Predictive Dialer 7.
The LiveVox cloud contact center platform contains several core applications including ACD/PBX, predictive dialer, IVR, call recording and reporting.
In October 2010, IBM ceased the sale of their legacy SPSS[R] Predictive Dialer.
VC2 predictive dialer technology has been integrated with Call Compliance, Inc.
com), satisfies Call Center affordability needs with a Predictive Dialer Call Center Software Solution.
Davox first approached Melita, a company that at the time was making big strides in the development of the predictive dialer, and told them that we wanted to partner to develop a full predictive dialing solution.
the leading provider of cloud contact center solutions, today announced it was awarded the Technovation Award from the American Teleservices Association for its Secure VoIP Predictive Dialer.
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