ATG's approach to Live Help
is directly aligned with our trademarked Right Channeling methodology," said Thomas Rooney, president and CEO of TOS.
Website Manager is provided to add the websites on which Live Help
need to be provided.
The commissioned study, which was conducted by Forrester Consulting on behalf of ATG, was developed from interviews and information provided by six current ATG Live Help
customers, including three large online retailers and three leading online travel sites.
Furthermore, following the acquisition of InstantService earlier this year, the Internet Retailer ranking shows ATG grew its leadership position in the live help
market, earning distinction as one of the top providers of live chat and click to call tools.
NASDAQ: ARTG), the premier provider of commerce solutions, announced today a surge of enterprise-level online businesses adopting ATG Live Help
, the company's solution for optimizing cross-channel customer service by connecting the right online customers with the right sales or service agents through the right communication channel, at the right time.
NASDAQ: ARTG), the premier provider of cross channel commerce solutions, will offer leaders in banking and financial services effective strategies for improving their online customer service with live help
com and IEX; and a new, mobile chat solution to help capture the emerging market for live help
on mobile devices.
NASDAQ: ARTG), the premier provider of commerce solutions, today announced the results of a consumer survey that explores shoppers' perceptions of - and preferences for - live help
options such as click to call and click to chat when browsing and buying products or services online.
On-Demand Provider Releases Shine Live Help
and Announces Shine 'Code Prix' Open Source Contribution Competition With Over $10,000 in Prizes
The Learning Continuum Company (TLCC), a leading provider of distance learning,has been using Queue Manager to provide live help
on their web site.
com can now take advantage of key features such as quick access to the LMC Marketplace e-commerce (a platform for selling and buying bandwidth), a unique and proprietary location look-up tool, live help
and daily communications headlines alerts.
24x7 Customer Service - Get live help
from TeleNav's trained support staff - on any day and at any time.
gov's unique 24/7 Live Help
online customer service program won in the Customer Focus category.
RAINN will launch the National Sexual Assault Online Hotline in the fall, which will be the web's first secure hotline service, offering live help
24 hours a day.
gov introduced Live Help
, a real-time online system that allows citizens to communicate with state customer service agents at any time of day or night.