Now that Swets has opened up the window onto the e-license world, librarians and publishers appreciate the work involved, says van Ette. "They are seeing the relevance and like it." Swets customers have one place to go to find answers to the same questions that are being asked day after day such as what a publisher's standard conditions concerning reprints are or what materials can be used for course packs.
For the SwetsWise user, the License Bank offers "clear visibility" to negotiate the e-license maze, says van Ette. And the platform is available free to all Swets-Wise customers.