"Our culture of innovation is focusing systematically on the needs of our customers, and we work closely with them to develop innovative solutions that can be launched on the market as quickly and cost-effectively as possible," said Breuers
. Last year, Lanxess invested EUR 192 million, around 2.1% of its sales, in research and development, some 33% more than in the previous year.
"Pick errors can be costly to correct," explains Breuers, "but more importantly, they can turn into real customer service issues at our retail stores." In addition, the material costs for peel-and-stick labels had been steadily increasing--exceeding $200,000 Canadian dollars annually.
That same year, Breuers and his team brought in a demo system from two different vendors to perform a proof of concept review of the system and to also compare features between two voice providers.
"We have a fairly noisy working environment because we have a lot of conveyors running through our facility," says Breuers. "We found Vocollect's noise-canceling technology on its headset was better able to handle our background noise."
"In our operation, visibility is the name of the game," adds Breuers. "We can't have pick sections falling behind and holding up store deliveries." With VoiceLink, Breuers found that supervisors can monitor how work is progressing, and move pickers around to areas that are falling behind to make sure that each section keeps up with shipment schedules.
For Sarasota art dealer and collector Frank Breuer, "there" was a tough, working-class neighborhood in the South Bronx; and "here" is a beautiful home in McClellan Park where he lives with his wife, Liz, and a thriving business, the Missing Link Gallery, which specializes in non-Western art.
Breuer's gallery, in the fashionable Burns Court district of downtown Sarasota, includes African, Asian, East Indian, Chinese, Pre-Columbian, Mexican and Chinese pieces.
How Breuer, 62, rose from his working-class roots to become a respected collector of native and tribal art is not your typical Horatio Alger story of a young man driven to succeed from his earliest days.
Breuer grew up in a small railroad flat shared by his parents, grandparents, uncle and baby sister; but as a kid, he recalls, his real life was on the legendarily mean streets of the South Bronx.