This feature allows users to group related windows together and then switch between these groups of windows just as you can alt-tab
between individual windows right now.
This is quite difficult with a keyboard and a mouse though, but not with the Alt-Tab
The workspace that eliminates the need to alt-tab
between multiple systems and sift through hundreds of search results will reduce call time, increase first contact resolution and deliver a better experience to CSRs and customers.
The operation is similar to switching between windows using Alt-Tab
: pressing the specified hotkey (Win-` by default) will cycle the mouse through the monitors in ascending order (first to second to third etc., then back to the first).
That's the benefit of having a CRM solution that "works the way your business works." Companies want just the right amount of CRM to do their job, and in a way that's not obtrusive--what we refer to as "Alt-Tab
CRM"--that's the benefit of being accessible in Microsoft Outlook, an application most people use every day.