The prospect of improved communication between patients and providers has led the Centers for Medicare and Medicaid Services to begin a national demonstration project offering mediation to Medicare beneficiaries as a means of resolving
health care complaints.
The many IRS initiatives introduced, tested and adopted over the last 10 years have not yet improved agreement rates for the audit system as a whole or affected the average time of resolving
disputes; they have only provided relief for taxpayers actively pursuing them.
State societies also provide CPAs with the best avenue for resolving
statewide insurance and regulatory issues that could promote or hinder the use of ADR.
conflicts at the local level can actually help strengthen the agency by giving administrators and clinical staff the opportunity to identify weaknesses in services delivery.
IIR will do this not only by establishing a procedure to govern the resolution of issues on a pre-filing basis, but also by setting ground rules for resolving
Barry Dorn, MD, who writes a regular column on conflict resolution with Marcus for American Medical News and with him co-authored a book entitled Renegotiating Health Care:x Resolving
Conflicts to Build Collaboration (San Francisco: Jossey-Bass, 1995), agrees that "as physicians, we've very used to being prescriptive--we're presented information and we say, 'Okay, here's the answer to the problem.
FTS allows both Appeals and taxpayers to assess the hazards of litigation when resolving
Nationally, the lapse time for resolving
large case appeals has been reduced by 90 days, adding that his goal is to reduce the period further.
Often the techniques and processes of alternative dispute resolution (ADR) can be successfully used in resolving
these sorts of conflicts quickly, cheaply, and with greater satisfaction for all parties.
Alternative dispute resolution (ADR) is a set of programs that the Office of Appeals developed to assist taxpayers in resolving
tax controversies more efficiently.
1) The Notice describes the discretion the IRS may exercise in order to resolve issues involving accounting methods, as well as prescribing rules for resolving
issues on a nonaccounting-method-change basis.
During the past several years, there have been a number of legislative developments designed to provide additional assistance to taxpayers and their advisers in resolving
problems with the IRS.