help desk

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  • noun

Synonyms for help desk

a service that provides information and assistance to the users of a computer network

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References in periodicals archive ?
OTC: EPAZ) said that the company has signed a purchase agreement to acquire a help desk software company.
The two companies will work with customers to develop valuable customizations to the help desk software, which fit within a budgeted allotment of hours, as part of the proposal.
One of the most important things that IT help desk mangers and staff need is customized reports for HEAT[R] Help Desk Software.
OTRS Group, the vendor and world's leading provider of the open source help desk software, OTRS Help Desk, and the open source IT Service Management (ITSM) software, OTRS ITSM, announces the stable release of OTRS Help Desk 3.
OTC: EPAZ) said it has signed a letter of intent to acquire a help desk software company in Midwestern US.
Leading help desk software solution by Web Help Desk honored by eSchool Media Readers for a 2012 Readers' Choice Award
TELECOMWORLDWIRE-5 July 2001-Computer Associates unveils migration programme for help desk software customers (C)1994-2001 M2 COMMUNICATIONS LTD http://www.
Developer SmarterTools moves its popular help desk software into the cloud
royalblue technologies, a UK-based help desk software developer, has unveiled plans to demerge from its parent company royalblue group.
Kayako, Developer and Vendor of Web-Based Customer Support Solutions Has Announced the Availability of the Next Generation of Its Popular Help Desk Software and Real-Time Customer Support Solutions
com/research/c38e04/select_a_new_help) has announced the addition of the "Select a New Help Desk Software Solution" report to their offering.
Web Help Desk pioneered the help desk software industry by offering one of the first web-based solutions, in addition to offering support for the Mac operating systems since 1999.
Web Help Desk, a leading provider of practical, flexible and comprehensive ITSM help desk software, announces out-of-the-box integration with Microsoft System Center Configuration Manager (SCCM), formerly Microsoft Systems Management Server (SMS).
Kayako, Leading Vendor of Help Desk Software and Live Chat Solutions, is Giving Away Free Software Licenses to Charities and Open-Source Software Projects
FrontRange Solutions announced today that HEAT[R], the fully customizable Help Desk and external customer support tool, has achieved a Leader position in a comparison of five help desk software solutions conducted by Info-Tech Research Group.
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