Once again Contactual
is leading the market in reliability.
Our entrance into Europe was predicated on providing the same level of performance our North American, Asian and Australian customers enjoy," said Mansour Salame, CEO and Chairman of Contactual
The partnership with CallTower complements Contactual
's vision for offering enterprise communications through a Software as a Service," said Mansour Salame, CEO and Chairman of Contactual
Don't be - the Contactual
solution gives supervisors access to critical call center metrics in real time.
Through the partnership, SaskTel will provide Contactual
with a second data center in North America, allowing Contactual
to better serve the Canadian market and provide dependability across North America.
, a leader in on-demand contact center software for customer facing organizations looking to improve customer loyalty while reducing costs, today announced that it has extended NetSuite to its contact center software using SuiteCloud, NetSuite's comprehensive offering of on-demand products, development tools and services designed to help customers and commercial software developers take advantage of the significant economic benefits of Cloud computing.
Our goal is to increase customer loyalty for organizations that choose Contactual
OnDemand Contact Center Version 6 also arms managers with a host of new functionality, including better security, a new reporting API and an improved IVR editor.
or Sasha Nunke of Contactual
, +1-650-292-8612, snunke@contactual
Silver - AudioCodes, Contactual
, CTI Group, EdgeWater Networks, Incognito, Linksys, SNOM;
We have had many requests from existing and potential customers for this type of service and are pleased to offer such an outstanding feature set by partnering with Contactual
, a hosted contact center leader.
Leapfrog Venture's portfolio includes, Cloud9, Compassoft, Contactual
, FastScale Technology, IronKey, RedSeal Systems, Teqlo, Radar Networks, Riya and Vast.
, provider of on-demand contact center solutions, recently announced its newest product: Contactual
Desktop Sharing, which was designed to allow contact center agents to provide remote support to clients, helping improve the level of customer service, technical support and sales support.
, Eloqua, eProject, Genius, iNeoMarketing, InsideView, Invisible CRM, Intacct, Jigsaw Data, Pandora Networks, Rally Software Development, Right90, Xactly and others have closed various levels of funding since the AppExchange went live in January 2006.
, a global leader in on-demand contact center solutions, announced today the appointment of David Hanafee, a 20-year veteran of software sales, as Vice President of Sales for the Americas and Asia Pacific.