Management distraction--excessive time and attention being spent on managing attrition and resultant customer issues.
Raman (February, 2006) "Strategies to Retain Human Capital in Business Process Outsourcing (BPO) Industry" said that there are numerous reasons for the attrition to be high which can be categorized into two broad classifications.
factor that has limited its attrition rate in an industry notorious for its high employee turnover.
Developed to correct problems, minimize attrition, and provide a more UPT-like training environment, the IFS program would limit training sites and enhance Air Force oversight by centralizing the training at a single location over the course of several years.
In light of the fact that (1) the Air Force wishes to minimize attrition from UPT, (2) the IFS program has significantly decreased the number of flying hours completed by students before entering UPT, and (3) all entrants to UPT have satisfactorily completed Medical Flight Screening but have less flying experience, it is time to assess the impact of the program change.
Categories of attrition included DOR, medical reasons (MED), failure in academic or flying performance (Flying/Academic), and lack of adaptability (LOA)--which includes students who withdrew due to fear of flying, persistent airsickness, or manifestations of apprehension.