UniPress provides a comprehensive service desk toolset that is quick to deploy and delivers a lower total cost of ownership," said David McCrabb, president and CEO of Apropos
As a result of its Apropos
deployment, Genpass has significantly reduced its customer abandonment rate from 15 percent to three percent, while minimizing average hold time from three minutes to 30 seconds.
The relationship with Maxxar via this technology alliance agreement is a natural fit," said Apropos
Technology President and CEO Ken Barwick.
is also essential to Solonis in supporting its customers' onboarding strategy, a structured orientation program including multiple contacts within the first 90 days of a customer relationship.
for Customer Support provides the multi-channel interaction management capabilities needed to monitor and maintain service level agreements, increase customer satisfaction and leverage increasingly-popular contact channels such as e-mail and live web chat.
Over the past several years, the trend among our clients has been more toward web-based applications, particularly because of the widespread proliferation of Internet and broadband access," said Mark Cutts, President at Apropos
CTI integration provides our customers with seamless access to a robust, multi-channel contact center solution, helping them increase customer satisfaction and agent effectiveness.
The combination of Apropos
with CRS Retail Systems brings together two of the top 15 software vendors to the retail industry according to Leaderboard 2003, an annual retailer survey published by RIS News.
market-leading provider of retail software for point-of-sale (POS), store operations, and retail analytics, today announced that it has acquired Lynnwood, WA-based Apropos
Retail, a premier provider of chain retail management systems for specialty store and general merchandise retailers.
If you are a member of the Class and have not yet received the "Notice of Class Action, Proposed Settlement and Hearing Thereon," which more completely describes the terms of the proposed Settlement and your rights thereunder, please contact the Claims Administrator at: Apropos
Technology Securities Litigation; c/o Berdon Claims Administration LLC; P.
Technology , a leading provider of real time multi-channel interaction management solutions, reported net income for the three months ended December 31, 2004 of $355,000, or $0.
Most Improved Partner of the Year went to Apropos
Consulting for their innovation and dedication to FrontRange in fiscal 2003 including continuous marketing & telemarketing, attendance at local and national trade shows, HEAT End User Meetings and Prospect Seminars, and aproposdirect.
Steven Capelli replaces Jaime Ellertson, who resigned after serving for four years as a director of Apropos
effective January 27, 2005.
Technology , will release financial results for the fourth quarter on Tuesday, February 1, 2005 after the market closes.
Borland Software Corporation (Nasdaq:BORL) today announced that Apropos
Retail Management Systems, the premier provider of chain retail management systems for small to mid-size chain retailers, has chosen Borland(R) Kylix(TM) 2 and the IBM(R) Informix(R) Dynamic Server as the development and deployment combination for their Linux(R)-based retail solutions.