call centre

(redirected from VoIP call centers)
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Synonyms for call centre

a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)

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References in periodicals archive ?
This reduces the strain on existing IT staff (and if you're a small business, maybe you don't have an "IT staff") and also lets companies avoid having to hire specialized IT teams to oversee their VoIP call center system.
As mentioned earlier, if you want to get a VoIP call center up and running quickly, SaaS is the way to go, as all you will need only a broadband connection (typically T1/T3 or Ethernet), some computers, some headsets and some agents.