At the core of the context engine
is the common context representation framework (CCRF), a conceptual model that embodies our inclusive definition of context in an abstract form.
Since touchpoint technologies vary greatly in implementation (contact centers use scripting whereas Web sites deliver graphical content), the exact rendering of the message must be performed differently depending on the channel, Touchpoint adapters in the platform engage during a customer session to translate relevant messages from the customer context engine
into a format specifically displayable at the touchpoint.
FleetSafer, the company's flagship software platform is supported by a unique multi-trigger context engine
and enables policy management capabilities for a wide range of mobile devices, including Android and BlackBerry smartphones and Kyocera feature phones with Sprint Direct Connect.
MagicWords, our patented context engine
for mobile messaging, makes messaging more compelling for consumers and provides a new monetization opportunity.
Skyhook's digital busyness data is a very powerful input into the PlaceIQ context engine
, and provides a much deeper understanding of the context of a location by enabling PlaceIQ to better understand the actual busyness patterns of a location, and how and why those change over time.
The XML data captured by the Context Engine
represents a complete history of the Thunderhead-generated communications.
As part of the implementation, Swinton will be utilizing the Thunderhead NOW Context Engine
to drive more effective personalization of its customer correspondence.
The NOW Context Engine
is a highly scalable, XML repository designed to archive document and correspondence content as it is processed by the NOW platform to produce highly personalized, multi-channel customer communications.
Through an intelligent context engine
interpret those changes to identify associated problems, risks and opportunities
Query mapping to business goals based on context engine
While there, he was instrumental in providing vision and direction to the team responsible for developing that company's core technology context engine
Identity stores user profiles, accounts, reputation and ratings to be used by WebReactor and the Context Engine
in personalization, managing groups, and by collaborative Web services.
0, our customers and partners will be able to directly interface to our Context Engine
via a SOAP/XML interface," said Ray Ghanbari, Keylime CTO.