boilerplate

(redirected from Canned response)
Also found in: Dictionary, Medical, Legal, Financial, Acronyms, Encyclopedia, Wikipedia.
  • noun

Words related to boilerplate

standard formulations uniformly found in certain types of legal documents or news stories

thick plate iron used in the production of boilers

References in periodicals archive ?
Please dispense with any canned response about the alleged benefits.
from the pager, with either a canned response or a custom response they
Ditch the Pitch: The Art of Improvised Persuasion provides a fine survey for salespeople who want to get rid of canned responses and create a more natural, albeit successful, formula for persuading customers to buy.
Heightened capabilities include: a revamped interface, reorganized chat queues, autocomplete for canned responses, backed structural changes that support scalability, OnTime Helpdesk integration, audio notifications, operator availability updates and chat filters that allow operators to reorganize their conversations.
The FAQ page or knowledge base also can serve as a repository for canned responses, useful in helping agents become more efficient and training new customer support employees.
With canned responses you can send a pre-formatted response to any e-mail you receive.