idle

(redirected from Active wait)
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Synonyms for idle

Synonyms for idle

marked by a lack of action or activity

resistant to exertion and activity

not occupied or put to use

lacking value, use, or substance

having no basis or foundation in fact

to pass time without working or in avoiding work

to pass (time) without working or in avoiding work

to cause to cease regular activity

Synonyms for idle

the state of an engine or other mechanism that is idling

Related Words

run disconnected or idle

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Antonyms

not in action or at work

without a basis in reason or fact

not in active use

Synonyms

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silly or trivial

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lacking a sense of restraint or responsibility

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not yielding a return

Synonyms

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not having a job

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References in periodicals archive ?
Knowlagent creates active wait time through dynamically delivered sessions for common shrinkage activities between customer interactions.
Of the 16 available hours per month of wait/idle time, creating one hour of active wait per agent per month pays for the Knowlagent solution, and as an annual SaaS subscription, the solution is paid off within 12 months.
In 2011, we are focusing our efforts on helping call centers create active wait time to reduce shrinkage, and we appreciate ATA for acknowledging our patented technology, which enables companies to deliver personal service to customers more efficiently and effectively than ever before," said Matt McConnell, president and CEO of Knowlagent.
RightTime integrates with automatic call distributors to redistribute wait time intervals so agents can complete off-phone work from a prioritized task list during idle time, transforming this time into active wait.
Technology identifies and collects idle time across many agents to deliver larger, more usable segments of time that can be used for deploying shrinkage activities - creating active wait time.